Your best customers deserve to be heard.
Get5Stars collects post-purchase reviews automatically, redirects positive ones to Trustpilot and Google, and catches negatives before they go public.
from 500+ merchants
Bonjour Léa ! Comment s'est passée votre commande ?
Votre avis nous aide à progresser
5-star reviews on repeat, without a single line of code
Bonjour Léa, merci pour votre achat. Votre avis nous aiderait beaucoup…
- 01An order comes in
Shopify notifies Get5Stars via webhook. Zero configuration needed.
Pipeline live - 02We send the email at the right time
D+7 by default, then two smart reminders if the customer doesn't reply.
- 03We redirect based on the rating
5 stars? Straight to Trustpilot. 1 or 2 stars? Private feedback to your inbox.
Plays nicely with your stack
Connect your store and marketing tools in a few clicks.
Features built by e-commerce entrepreneurs
Designed for merchants who want to grow conversion and revenue.
Per-star redirection
One rule per star: public review platform or private inbox.
Automatic reminders
Configure your reminder delays. They cancel the moment a review arrives.
Custom branding
Logo, colors, copy — everything is customizable with a live preview.
One-click Shopify
Connect your store and import every order automatically.
Clear KPIs with AI
Average rating, response rate, negative keyword Top 3 podium.
Bilingual FR / EN
UI and emails delivered in both languages, ready to use.
CSV import
Import your past orders and customer contacts.
AI-written replies
Our AI drafts the most appropriate replies to negative reviews.
Dynamic split
We automatically balance redirects between Google and Trustpilot.
Stats to grow your business
Reviews, reminders, negative feedback — track every metric without ever opening a spreadsheet.
500+ shops trust us
Merchants who sleep well while their reputation grows.
In three months our Trustpilot rating went from 4.4 to 4.9. Negatives land in my inbox before they're public: we reply, we learn, we fix.
We tried Judge.me and Loox. Get5Stars is 10× simpler to set up, and rating-based routing cut our customer-care stress in half.
Bilingual support, bilingual UI, and emails hit at the right moment. Our response rate tripled in the first week.
Simple. Predictable. No commitment.
10-day free trial on all plans. Cancel anytime.
For small stores getting started.
- 100 orders / month
- Routing action per rating
- Customisable branding
- Dashboard
- Standard support
When your volume takes off.
- 500 orders / month
- Smart follow-ups (+40% reviews)
- Multi-language included (5 languages)
- Advanced AI report + CSV export
- AI-identified frustration points
- Priority support
For established brands.
- 10,000 orders / month (+€0.02 per extra order)
- Dynamic review routing
- CSV file import
- AI replies to negative reviews
- AI-identified frustration points
- Dedicated account manager
Frequently asked questions
Everything you need to know before getting started.
Under 3 minutes: create your account, connect Shopify in one click, pick your colors — and you're live. No developer required.
Monthly subscription with no commitment, billed via Stripe. Change plans or cancel any time from your dashboard. 10-day free trial included.
Shopify is fully native (OAuth + webhook). WooCommerce and PrestaShop are coming via official plugin. For everything else, our REST API lets you push any order.
We use Resend (SendGrid-like infra) with SPF, DKIM and DMARC fully configured. >98% delivery rate. You can also plug your own domain on Business and Scale plans.
You do, 100%. CSV export available any time. We never resell your data and wipe everything within 30 days after cancellation (GDPR compliant).
Yes, no fees, no explanation needed. Your account stays active until the end of the current billing cycle.
Our support team replies within 24 hours on weekdays. Send us your question via the contact form.
Ready to boost your reviews?
+127% response rate · 3 minutes to set up · 10-day free trial.
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